REFUND POLICY

At BOOSTIKS BY ANW, customer satisfaction is our priority. If you experience an issue with your order, we are here to help. Please read our Refund Policy carefully.

1. Refund Eligibility

You may be eligible for a refund if:

• You received the wrong product.
• Your product arrived damaged or defective.
• The product was expired at the time of delivery.
• Your order was canceled before it was shipped.

To request a refund, please contact us within 48 hours of receiving your order.

2. Non-Refundable Items

For health and safety reasons, refunds cannot be issued for:

• Opened or used food products.
• Products damaged due to improper handling or storage after delivery.
• Change of mind after the order has been delivered.
• Requests made after the 48-hour reporting period.

3. Refund Process

To request a refund, please provide:

• Your Order Number
• Full Name
• Clear photos of the product and packaging (if applicable)
• A brief explanation of the issue

Our customer support team will review your request within 1–2 business days.

4. Refund Method

If your refund request is approved:

• Refunds will be issued to the original payment method whenever possible.
• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or another mutually agreed payment method.
• Refunds are typically processed within 5–10 business days after approval, depending on your bank or payment provider.

5. Shipping Charges

Shipping fees are non-refundable, unless the refund is due to an error made by Organic Boosters, such as sending the wrong or damaged product.

6. Order Cancellation

• Orders may be canceled before they are shipped for a full refund.
• Once an order has been dispatched, it cannot be canceled and will be subject to this Refund Policy.

Thank you for choosing BOOSTIKS BY ANW. We appreciate your trust and are committed to providing high-quality products and excellent customer service.